Eye Care | OFALLONFEC.COM

 Your privacy is important to us. Please see all the ways we actively protect your privacy.

 Use this quick link to securely access your Personal Health Record with the login information provided to you at your last office visit

 All of the staff are very friendly and helpful. Office is completely accessible. Dr. Kloke was very patient when examining my special-needs daughter. Would highly recommend Family Eye Care to others.

 Family Eye Care of O’Fallon is now mask optional as per American Optometric Association and Illinois state guidelines.

 You may still see some of our doctors and staff wearing masks from time to time as this is up to their discretion.

 You may also request that your doctor and any staff member you interact with to wear a mask during your visit. We are happy to accommodate your request.

 On behalf of our Family Eye Care team, we thank you for your support and promise to continue putting your health and safety first.

 Family Eye Care of O’Fallon is happy to announce that all of our doctors and staff have now received their full vaccinations.

 As we continue on our journey to safely servicing our patients, please understand the additional precautions we have implemented to keep you and your family healthy and safe:

 In order to keep a safe patient flow, we will require you to reschedule your appointment if you are more than 10 minutes late.

 Requiring patients, doctors, and staff to wear face masks while in the building.

 Minimizing the use of our waiting area – patients are taken directly to one of our 8 exam rooms for paperwork, exams and special testing whenever possible.

 Maintaining a “no visitor” policy requiring all patients over the age of 18 to come to their appointment alone unless there are special circumstances.

 Allowing one additional person in the building after exam completion to assist with eyeglass selection.

 Sanitizing all eyeglass frames that are touched in our UV sanitizer.

 Thoroughly disinfecting exam rooms and testing areas between each patient visit.

 Limiting the number of people inside the building at any given time, and enforcement of social distancing.

 We have added portable UV-Sterilizing air filters to each exam room.

 Appointments are not necessary to come in and purchase / pick up glasses or contacts, but we may ask you to wait outside if overcrowding were to occur.

Vision

 If you prefer curbside pickup, our staff is happy to help. Just call when you are outside our office, and we will deliver to your car.

 On behalf of our Family Eye Care team, we thank you for your support and promise to continue putting your health and safety first.

 The doctors and staff of Family Eye Care value your time, and we strive to maintain a timely schedule every day.

 New patients, please help us to provide you and your fellow patients with the best experience possible by taking a moment to download and complete our revised Patient Registration and Patient Health History forms prior to arriving for your scheduled appointment.

 Existing patients, we will have your information printed and ready for you to review when you arrive for your appointment.

 All patients, please bring in a printed list of all your current medications along with your forms. Why? Most of us have a difficult time remembering our medication names, spellings, and quantities. Creating and saving a handy list that can be printed out on-demand and brought with you to your doctor’s office will save both you and your doctor time and follow up phone calls.

 Arriving 15 minutes before your scheduled appointment time will also allow us time to input your completed forms and medication list into your Electronic Health Care Record so that the data is available to your doctor at the time of your exam.

 Arriving 15 minutes before your scheduled appointment time will also allow us time to input your completed forms and medication list into your Electronic Health Care Record so that the data is available to your doctor at the time of your exam.

 Friendly, competent service. Most accurate exams I’ve had in 50+ years — prescription right the first time.

 Insurance has always been confusing, especially when it comes to eye exams.

 It’s possible you may have Routine Exam coverage in addition to your Medical insurance coverage.

 Family Eye Care of O’Fallon accepts the following vision and medical insurance plans. Please note that your benefits, including co-pay or deductible, may differ depending upon whether you have vision or medical insurance. Vision and medical benefits also vary between insurance companies and individual insurance plans.

 Family Eye Care is proud to be a VSP Premier Provider. Check out the additional benefits the program provides to you at no extra cost!

 If you are unsure of your vision coverage, Family Eye Care recommends calling us at (618) 628-2903 for personalized assistance with benefit and eligibility information.

 Excellent care and service. The best prescription lenses I’ve ever had. I won’t go anywhere else for my exams and glasses:)

 On March 1, 2012, Family Eye Care adopted new national health care standards aimed at standardizing patient data, and providing our patients with greater control over their personal health records. As such, Family Eye Care of O’Fallon has implemented a new paperless electronic health management system. With the new system you will find subtle changes to our exam process and office.

 Electronic Health Records (EHR) allow us to be current on government mandates and health care requirements. It also allows us to securely share your data with you and your other health care providers. Thus reducing waste, duplication and time.